Shipping

 SHIPPING METHOD COST ESTIMATED DELIVERY
UPS Ground Calculated at checkout 3-7 business days
Fedex Ground Calculated at checkout 3-7 business days
USPS Priority Mail Calculated at checkout 3-7 business days
Third Party UPS/Fedex Shipping Account Billed to your UPS/Fedex account 3-7 business days
Shipping Company / Cargo Service Billed to your Shipping Company / Cargo account 3-7 business days

 

Estimated delivery includes the number of business days it takes until you will receive your order after placing it on the website. Business days do not include Saturdays, Sundays, or US holidays. This time includes processing and in-transit time for your order. For certain extended delivery zip codes, the order may arrive outside of the estimated timeframe. During holiday periods and certain promotional events, customers can expect an additional 48 hours of processing time.

 

Countries

We are accepting orders from:

  • USA
  • Canada
  • Mexico
  • Central America
  • South America

Shipping options will be determined by the destination country and will display at checkout.

 

Pay For Shipping at Checkout

If you choose to pay for shipping via UPS, Fedex or USPS, shipping will be calculated at checkout.

 

Third Party Shipping

If you would like to bill shipping to your UPS or Fedex account, enter your third party shipping account number in the buyer instructions on the shopping cart page, and then select the "Bill To Your Third Party Account" shipping option at checkout.

 

Shipping Company / Cargo Service

If you would like to ship your order via a Shipping Company or Cargo Service, enter your cargo account information in the buyer instructions on the shopping cart page, and then select the "Shipping Company / Cargo Service" shipping option at checkout. We will deliver your order to the selected Shipping Company or Cargo Service or coordinate with you as needed.

 

SHIPPING POLICY

 

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

We will ship to PO Boxes via USPS. Orders shipping to APO’s, and US Territories may experience delays. Other carrier options are available, and we reserve the right to change carriers at any time.

 

Processing time

 

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic orders may take up to 4 business days (excluding Saturdays, Sundays, and Holidays) to process.

After your payment is authorized and verified, Standard orders can still take up to 4 business days, Expedited orders can still take up to 3 business days, and Rush orders can still take up to 1 business day to process. This is just an estimate and doesn't include weekends or holidays.

 

Shipping rates & timelines

Please note that orders to US destinations may take 1-12 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order.

When your order has been shipped, you will receive an email with tracking information.

For U.S. Domestic & International orders, we will use USPS or UPS to ship to most locations. Alternative carriers may be selected at our sole discretion to meet shipping requirements.

Your final shipping cost is displayed at the point of checkout.

Shipping fees

Shipping fees are non-refundable. If you refuse any shipments from sngapparel.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.

We will ship to PO Boxes via USPS.

 

Delivery policy

 

If your package is lost or missing, you must contact us within 30 days of the delivery date to be eligible for a store credit or reship. S&G Apparel does not guarantee responsibility for packages that have been reported as “Delivered” by the carrier and will review on a case by case basis.

 

Delivery claims

 

We will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).

 

S&G Apparel does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

 

Out of stock items

 

If your order includes multiple items and one (or more) of the items are out of stock: we will go ahead and ship the rest of your order, issuing a refund to your original form of payment for the item(s) not in stock.

 

Reserved rights regarding shipping

 

While we will make every effort to accommodate your shipping and billing preferences, S&G Apparel reserves the right to require customers to use a “common” shipping and billing address in the event we are unable to process an order or verify a shipping address provided.

Additionally, S&G Apparel reserves the right to solely define and limit, refuse, and/or cancel orders from customers at any time due to:

  • An irregular or excessive returns history indicative of “wardrobing;”
  • An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,
  • Potential fraudulent or criminal activity.

Similarly, S&G Apparel reserves the right to limit, refuse, and/or reject returns (both in-store and online) to any customer or entity, due to similar actions as noted above.